Thursday, May 14, 2020

Further discussing Of tailoring the organizations learning culture to best suite its needs

As was discussed in the previous article it is imperative that an organization must tailor its learning culture to suite the unique needs of its employees. The folly of implementing a generic learning culture to all parts of the business Can be seen in the study performed by Beer, Finnstrom and Schrader (2016. P. 7).  Their research into Cardo, a Swedish industrial conglomerate showed that while one part of the organization was able to take full advantage of the implemented learning culture, another part did not show any improvement and therefore no return for the investment made in said training.

Due to this reason the organization must tailor its learning culture to suite the specific part of its business. Srilankan Airlines LTD. Where I work is a good example of using different training methods for different situations.  When taking a look at how engineering staff and passenger handling staff are trained it is seen that the methods used and the duration of said training changes a lot from course to course (srilankanaviationcollege.com)

As discussed in the previous article the Kolb’s Learning Cycle was introduced by Kolb 2015) and this provided a framework of how proper learning and development can be carried out. This was further expanded upon by Honey and Mumford (1982) to introduce the Honey and Mumford Learning Style. Honey and Mumford learning styles were developed by Peter Honey and Alan Mumford in 1986. Their work is inspired from and built upon Kolb’s learning styles model (Leaver, 2005). As stated in (eln.io) Honey and Mumford gave a questionnaire that probes general behavioral tendencies. The rationale behind this is that most people have never consciously considered how they really learn. And to be an effective learner, individuals must know about their learning styles or preferences and find ways to learn using those methods.

As stated by Armstrong And Taylor (2014) there are 4 styles of learning discussed in the Honey and Mumford learning cycle. These 4 methods are Activist, Theorist; Pragmatist and Reflector.

(Beever,2017)

Activist  

As stated by Honey & Mumford (1982) Activists involve themselves fully and without bias in new experiences. They enjoy the here and now, and are happy to be dominated by immediate experiences. They are open-minded, not skeptical, and this tends to make them enthusiastic about anything new. Their philosophy is: "I'll try anything once". They tend to act first and consider the consequences afterwards. Their days are filled with activity. They tackle problems by brainstorming. As soon as the excitement from one activity has died down. They are busy looking for the next. They tend to thrive on the challenge of new experiences but are bored with implementation and longer term consolidation. They are gregarious people constantly involving themselves with others but, in doing so, they seek to center all activities around themselves. Activists are those people who learn by doing. Activists need to get their hands  dirty, to dive in with both feet first. Have an open-minded approach to learning, involving themselves fully and without bias in new experiences. (www2.le.ac.uk) They have a receptive way to deal with learning, including themselves completely and without inclination in new encounters. The learning activities can be brainstorming, problem solving, group discussion, puzzles, competitions, role play etc (eln.io). A good example of an activist is the Aircraft technician. They are the ones who directly perform work on the aircraft to make sure they are in working order. They include newcomers who may have just started work and this allows them the chance to get hands on with the work and experience how it is performed for themselves. This helps them to improve their personal skills and their ability to carry out the necessary repairs or checks he may be required to perform.

 

Theorist

As stated by Honey & Mumford (1982) Theorists adapt and integrate observations into complex but logically sound theories. They think problems through in a vertical, step-by-step logical way. They assimilate disparate facts into coherent theories. They tend to be perfectionists who won't rest easy until things are tidy and fit into a rational scheme. They like to analyze and synthesize. They are keen on basic assumptions, principles, theories models and systems thinking. Their philosophy prizes rationality and logic. "If its logical its good." Questions they frequently ask are: "Does it make sense?" "How does this fit with that?" "What are the basic assumptions?" They tend to be detached, analytical and dedicated to rational objectivity rather than anything subjective or ambiguous. Their approach to problems is consistently logical. This is their 'mental set' and they rigidly reject anything that doesn't fit with it. They prefer to maximize certainty and feel uncomfortable with subjective judgments, lateral thinking and anything flippant. These learners like to understand the theory behind the actions. They need models, concepts and facts in order to engage in the learning process. Prefer to analyze and synthesize, drawing new information into a systematic and logical 'theory. (2.le.ac.uk) In The engineering department of Srilankan Airlines LTD. The theorist can be the Engineering Quality Inspectors and those in the quality department. They are the ones who study and determine if a certain way of  doing something is of good practice and if it conforms with the regulations that the maintenance organization has to adhere to. They make sure that the work procedures that are given to the rest of the department are sound and practical. 

 

Reflector

As stated by Honey & Mumford (1982) Reflectors like to stand back to ponder experiences and observe them from many different perspectives They collect data, both first hand and from others, and prefer to think about it thoroughly before coming to a conclusion. The thorough collection and analysis of data about experiences and events is what counts so they tend to postpone reaching definitive conclusions for as long as possible. Their philosophy is to be cautious. They are thoughtful people who like to consider all possible angles and implications before making a move. They prefer to take a back seat in meetings and discussions. They enjoy observing other people in action. They listen to others and get the drift of the discussion before making their own points. They tend to adopt a low profile and have a slightly distant, tolerant unruffled air about them. When they act it is part of a wide picture which includes the past as well as the present and others' observations as well as their own. They may abstain from jumping in and prefer to watch from the sidelines. They want to remain back and see encounters from various alternate points of view, gathering information and using the opportunity to work towards a suitable conclusion. They like paired discussions, self-analysis questionnaires, personality questionnaires, time out, observing activities, feedback from others. coaching, interviews etc. (eln.io) In the engineering department of Srilankan Airlines LTD. The reflector can be the Technical Training Instructors. While it is their duty to educate the rest of the organization they too have to go through their own studies to be able to do their job. They listen to the feedback of the students and look at their exam results to get an understanding of their teaching methods and modify them as required.

 

Pragmatist

As stated by Honey & Mumford (1982) Pragmatists are keen on trying out ideas, theories and techniques to see if they work in practice. They positively search out new ideas and take the first opportunity to experiment with applications. They are the sort of people who return from courses brimming with new ideas that they want to try out in practice. They like to get on with things and act quickly and confidently on ideas that attract them. They tend to be impatient with ruminating and open-ended discussions. They are essentially practical, down to earth people who like making practical decisions and solving problems. They respond to problems and opportunities 'as a challenge'. Their philosophy is "There is always a better way" and "If it works it's good". These people learn by observing and thinking about what happened. They may avoid leaping in and prefer to watch from the sidelines.  Prefer to stand back and view experiences from a number of different perspectives, collecting data and taking the time to work towards an appropriate conclusion. (www2.le.ac.uk) In the engineering department of Srilankan Airlines LTD. The pragmatist can be the Aircraft Engineers. They have studied extensively about the aircraft they work on and are the seniors of the aircraft technicians. They use their knowledge and ideas to make sure that the work is performed properly. They are supposed to be the main problem solvers

(Student Success Space,2017)

 

References

Amstrong, M.  Taylor, S.  (2014). Armstrong’s Handbook of Human Resource Management Practice. 13th ed. New Delhi, Kogan Page Limited

Beever, G. (2017) Peter Honey and Alan Mumford Learning Styles, extensionaus [Online]. Available at: https://extensionaus.com.au/extension-practice/peter-honey-and-alan-mumford-learning-styles/. [22nd April 2020].

Honey, P. & Mumford, A. (1982) Manual of Learning Styles London: P Honey

IATA Airline Cabin Crew Course [online] < www.srilankanaviationcollege.com/what-we-offer/Course/iata-airline-cabin-crew-course> [22nd April 2020]

Leaver, B. (2005). Learning styles and learning strategies (Chapter 3) – Achieving Success in Second Language Acquisition. Cambridge Core.[online] < www.cambridge.org/core/books/achieving-success-in-second-language-acquisition/learning-styles-and-learning-strategies/6DE55B4DF17A3230D13A60F7B81E0A47> [22nd April 2020]

Michael Beer, Magnus Finnstrom and Derek Schrader (2016. P. 7) The Great Training Robbery. [Online] < https://www.hbs.edu/faculty/Publication%20Files/16-121_bc0f03ce-27de-4479-a90e-9d78b8da7b67.pdf > [1 April 2020]

 SriLankan Aviation College (SLAC) (2018) EASA Part 66 B1.1 – Basic Course in Aircraft Maintenance [Online]. Available at:<http://srilankanaviationcollege.com/what-we-offer/Course/EASA-Part-66-B1> [22nd April 2020]

Student Success Space (2017) Honey-Mumford Learning Style [Online]. Available at: https://www.youtube.com/watch?v=izMEy-UiRKM . [22nd April 2020].

(www.eln.io) HONEY AND MUMFORD LEARNING STYLES [online] < www.eln.io/blog/honey-and-mumford-learning-styles > [22nd April 2020]

(www2.le.ac.uk) Honey and Mumford [online] <https://www2.le.ac.uk/departments/doctoralcollege/training/eresources/teaching/theories/honey-mumford> [22nd April 2020]

 


 


 


 


 


 


 











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